Return Policy

  • We offer free return within 21 days from the invoice date.
  • All returns must have a Return Authorization prior to processing.
  • Decorated or washed garments cannot be returned under any circumstances.
  • No returns will be accepted after 21 days from the invoice date.
  • Buyers must ensure the accuracy of style, color, size, and quantity before decorating orders shipped to third parties.
  • We do not facilitate exchanges; customers must place new orders for desired items.
  • Returns are not accepted for orders shipped to Alaska, Hawaii, Rhode Island, and Puerto Rico, nor for any type of undergarments.

Returns Procedure & Refund Duration:

  • Email at to request a Return Authorization (RA) for the full or partial order, including the invoice number.
  • Within 72 hours, we will issue the RA number and provide return instructions via email.
  • Package the full or partial order for return, ensuring the RA is enclosed.
  • Affix the provided return label on the package if the return is due to a mistake or incorrect shipment.
  • After receiving return at our warehouse; we will issue refund within 5 business days.